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Shipping & Delivery

Here you will find an overview of our current shipping conditions.

  • Shipping is carried out by DHL.

  • All orders are processed within 24 hours.

  • We do not deliver to PO Boxes.  We recommend providing a full street address.

  • We are committed to protecting the environment.

  • For very large or heavy orders, we may contact you to confirm shipping feasibility.

 

 

1. Shipping costs:

Germany*

5,99 €

From 59,00 € free shipping

 

Austria*

8,25€

From 79,00€ free shipping

Switzerland*

19,95 €

From 99,00 € free shipping

Italy*

10,45 €

From 99,00 free shipping

Shipping area 1*

➝ Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Monaco

From 12,15 € free shipping

Shipping area 2*

Liechtenstein

From 15,95 € free shipping

Shipping area 3*

➝ Hungary, Slovakia, Slovenia, Spain, Sweden, Andorra, Vatican City

From 12,15€ free shipping

Shipping area 4*

➝ Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania

From 12,15 € free shipping

Shipping area 5*

➝ Albania, Belarus, Bosnia and Herzegovina, Iceland, Republic of Moldova, Montenegro, North Macedonia, Norway, Serbia, Ukraine

From 16,55 € free shipping

 

Shipping area 6*

➝ Georgia

From 25,95 € free shipping

*Depending on item weight, value of goods and display in shopping cart. Customs duties may apply for non-EU countries.

2. Delivery Time

  • Orders are shipped as soon as all items are available.

  • All orders are processed within 24 hours. Orders are typically shipped within 1–2 business days, depending on stock availability.

  • Estimated delivery times:

    • Europe: 3–14 business days, depending on your location.

  • Orders are processed on working days. During holidays, high-volume periods (Christmas, Black Friday, etc.), or due to unforeseen events (pandemic, airspace restrictions, customs inspection), delivery times may be longer.

3. Tracking Your Order

As soon as we ship your order, you will receive by email the tracking number that will allow you to follow the delivery status.

4. Customs Duties and Taxes

  • European Union: No additional taxes or customs duties apply. Prices include VAT.

  • Outside the EU: Any customs duties, taxes, or import fees are the responsibility of the customer. All items are shipped DDU – Delivery Duties Unpaid.

5. Address Changes

  • Please ensure your shipping address is correct at checkout. We are not responsible for lost packages due to incorrect addresses.

  • Once your order has been shipped, we are unable to modify the address. In some cases, you may be able to update it directly with DHL using your tracking link, but this is not guaranteed.

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