Privacy Policy

Effective Date: 17/03/2026

Welcome to A Love Story! Protecting your personal information is very important to us. This Privacy Policy explains how we handle the information you provide when visiting https://www.alovestory.shop/ or placing an order for our products.

We are responsible for your personal information and are happy to answer any questions about how it is handled.

What Data We Collect

We may collect the following information from you:

Personal information: your name, email address, phone number, and other details you provide when placing an order or contacting us.
Address information: your shipping or billing address, including street, city, postal code, and country.

This information is collected only to process your orders, provide customer support, and improve your shopping experience.

How We Use Your Information

We use your information to:

Process and deliver your orders worldwide
Respond to your questions and requests
Improve our website and services
Send marketing emails or notifications only if you have agreed

You can unsubscribe from marketing communications at any time.

Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers such as payment processors and shipping companies
Customer support providers helping us respond to inquiries
Authorities if required by law

All third parties handle your data under our instructions and comply with applicable privacy laws.

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Reminding you of special offers as you browse the internet

You can manage or disable cookies in your browser settings. Some features may not work if cookies are disabled.

Data Retention

We keep your personal data only as long as necessary to provide our services or comply with legal obligations. Once it’s no longer needed, your data is securely deleted.

Your Rights

At A Love Story, we want to make sure you understand your rights regarding your personal data. Every user is entitled to the following:

The right to access: You can request a copy of the personal information we hold about you.
The right to correction: You can ask us to correct any information you believe is inaccurate or to complete information you think is incomplete.
The right to erasure: You can request that we delete your personal data, in certain circumstances.
The right to restrict processing: You can ask us to limit how we process your data under certain conditions.
The right to object: You can object to the processing of your personal data, for example for marketing purposes.
The right to data portability: You can request that we transfer the personal data we hold about you to another organization or directly to you, where technically possible.

You have rights regarding your personal data, including access, correction, deletion, restriction, and objection to marketing communications. Customers in the EU and UK have additional rights under GDPR and UK GDPR.

To exercise your rights, contact us at support@alovestory.shop. If you make a request, we will respond within one month. You may also contact your local data protection authority if you have concerns.

Privacy policies of other websites

Our website may link to other websites. This Privacy Policy only covers data collected on A Love Story. Please read the privacy policies of any other sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Please email us at info@alovestory.shop