1. General

Welcome to A Love Story. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our website.

We reserve the right to update or modify these terms at any time without prior notice.

 

2. Products

We sell pet supplements and smart pet devices. All product descriptions and images are provided for informational purposes only.

We make every effort to ensure accuracy, but we do not guarantee that product descriptions, images, or other content are completely error-free.

 

3. Orders

By placing an order, you agree that:

• All information provided is accurate and complete.

• You are authorized to use the payment method provided.

We reserve the right to refuse or cancel any order if necessary, including in cases of suspected fraud or pricing errors.

 

4. Pricing & Payment

• All prices are displayed in the applicable currency at checkout.

• We reserve the right to change prices at any time without notice.

• Payment must be made in full before the order is processed and shipped.

 

5. Shipping

• We offer free shipping on all orders.

• Delivery times are estimates and may vary depending on location and external factors.

• We are not responsible for delays caused by carriers or customs.

 

6. Returns & Refunds

Returns and refunds are subject to our Returns & Refunds Policy.

• Pet supplements cannot be returned once opened.

• Smart pet devices must be returned in original condition with all accessories.

• Returns must be approved before being sent back.

Please refer to our dedicated Returns & Refunds page for full details.

 

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of A Love Story and may not be copied, reproduced, or used without permission.

 

8. Limitation of Liability

To the fullest extent permitted by law, A Love Story shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our products are intended for general pet care and are not a substitute for professional veterinary advice.

 

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

 

​

10.Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧  info@alovestory.shop